I can connect one of my Alert camera directly to my POE switch and see the camera in the router device listing. If you have a POE switch, you can further diagnose the issue. The MAC address for the camera is under the door where the SD card goes. If your router gives this information, you can verify by seeing if either the MAC address of the new camera shows up in the list. If so, you plugged in the new camera and adapter, but do not see a new DHCP assigned IP address in your router? (or.diagnose the camera by itself via the method below) If a password was put on the adapter, you will not see the camera, unless you connect a reset camera to one of your adapters with no password. You should also see a steady orange light and blinking green light on the LEDs on the camera where the network cable plugs in (by the SD card slot).ĭid you get a powerline adapter with each of the new cameras? Or did you plug into an existing and running powerline adapter?ĭid you power cycle the powerline adapter after you connected the new camera? (all of them, the individual camera adapter and the master adapter, which is the one that has the network cable going to your router or switch, the camera adapters have a yellow ring around the network plug, the main adapter has a blue ring around the network plug)ĭid your friend apply a password to his powerline adapter network? This may prevent new cameras from being seen by the Alert software, but I would think you would still see the MAC address for the hardware in the router if an IP number was assigned. Where the network cable from the camera plugs in to the powerline adapter, you should see a steady orange light, and a blinking green light. The LED switch on the side of the powerline adapter will turn ALL the LEDs either on or off. But then the Alert software has the ability to put a password on the powerline network, so there's potentially that complication. I've never seen the MAC address of the powerline adapter in the router listings, only the device connected to the adapter. I would guess that by pressing the reset on the bottom of the camera it would clear any settings from the camera in regards to previous network settings, but then there's the relationship between what the camera is doing and the powerline adapter. We will diagnose the connection issue first. ![]() I actually had a mix of Wilife and Alert cameras running in Blue Iris 3/4. ![]() I may be able to help, I started with a Logitech Wilife system, then upgraded to an Alert system, before going down the rabbit hole of IP cameras and Blue Iris. Launched the logitech alert application (New camera not recognized, Old ones recognized)ĭoes anyone have an idea on how to make it work?.Checked my router for any mac filtring but it's deactivated so the issue does not come from my network apparently.To reset by pressing the reset button with a paper clip for 10 second, the green network LED blink once and that's all.to echange the non working new camera with a working one by connecting the new one at the same cable but same behavior.Bottom Status LED OFF (It's possible my friend deactivated it but he doesn't remember).The 2 new camera have the same behavior : It seems they are not recognized by my network. When I connect them to my existing logitech alert camera network the same way as I do with 3 existing 700e, then the 2 new one are not visible under my router page. Please use Wi-Fi for the best video and audio performance and experience.A friend gave me 2 logitech Alert 700e camera he bough years ago and almost never used. Stream directly from your cameras when your device and cameras are on the same Wi-Fi network. Your cameras are always secure and only accessible with the username and password you create. Rotate your device to landscape or portrait as you navigate through your cameras and watch video. Turn motion alerts on or off with the flick of your finger (Mobile Commander feature). ![]() Interact with your recordings using pause or quickly move to early or later clips (Mobile Commander feature). Watch the high-quality video recordings, including audio, created when your camera detected motion while you were away. See an fresh image from your cameras see as soon as you login.Ĭheck in on your cameras anytime and watch H.264 video, optionally with audio, streaming live from your cameras. NOTE: This app only supports Logitech Alert cameras, not WiLife cameras. Get the power and freedom to connect to your Logitech Alert™ Video Security System with an app designed specifically for your iPhone, iPad or iPod.
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